Clarify before specifying
Separate business objective, policy intent, user action, system behavior, and exception ownership.
About
A Banking Business Analyst focused on system behavior, delivery evidence, and control.
Banking Business Analyst supporting loan origination, business credit, retail banking, and foreign-exchange system change since 2019 across requirements, UAT, defect triage, and release verification.
Professional focus
Credit operations is where business judgment meets system discipline.
I work best where a banking process must be translated into precise workflow, rules, data, validation, evidence, and release behavior.
My experience spans requirement analysis, functional clarification, UAT and regression, defect triage, root-cause investigation, document automation, production verification, and stakeholder coordination.
The technical work in this portfolio supports that identity. It demonstrates that I can reason about frontend, backend, API, data, and test behavior without presenting myself as a software architect.
Make change testable
Requirements should support acceptance criteria, edge cases, UAT, regression, and sign-off.
Keep risk visible
Trace downstream impacts, control gaps, open defects, and release conditions instead of hiding uncertainty.
Create shared understanding
Help business users, developers, QA, vendors, and approvers work from the same expected behavior.
Language capability
English, Chinese, and Malay