Credit Operations & Banking Systems Business Analyst

Tan Ze Xiang

I translate credit operations into testable, controlled banking system change.

Banking Business Analyst supporting loan origination, business credit, retail banking, and foreign-exchange system change since 2019 across requirements, UAT, defect triage, and release verification.

Kuala Lumpur, MalaysiaOpen to Credit Operations, Banking Systems, and Financial IT opportunities
Banking system delivery
Since 2019
Requirements, testing, defects, and release support
Domain focus
Credit operations & LOS
Loan origination, business credit, retail, and FX systems
Delivery coverage
Requirements to release
Analysis, traceability, UAT, defects, and production verification
Collaboration strength
BA + system reasoning
Business rules, SQL, logs, APIs, data, and UI behavior
Selected evidence

The flagship project makes BA reasoning inspectable in public. The professional cases show my contribution, decision boundary, and transferable method without exposing client material.

CreditFlow unified commercial-credit case workflow using mock data
Portfolio ProjectCommercial Credit Transformation

CreditFlow BA Toolkit

A controlled commercial-credit change lifecycle from case intake to release evidence

An interactive banking BA case that connects requirements, business rules, approval routing, document controls, UAT, defects, change impact, traceability, and release readiness.

  • Live interactive workspace
  • 17 BA and governance documents
  • Automated rules and workflow tests
Professional ExperienceLoan Origination System

Loan Origination Enhancement Delivery

An anonymized professional experience summary covering requirements, UAT, defects, and release support

A concise account of how I supported banking system change across business clarification, functional behavior, test coverage, cross-layer validation, and release follow-up.

  • Verified work history
  • Anonymized contribution summary
  • Methods reflected in public CreditFlow artefacts
Professional ExperienceForeign Exchange Deal System

FX Deal System Enhancement Support

An anonymized temporary assignment supporting regulated transaction-banking change

A focused experience summary showing how I approached requirement clarification, regulatory alignment, testing, and stakeholder coordination in an unfamiliar financial domain.

  • Verified work-history context
  • Anonymized method summary
  • No confidential artefacts published
BA delivery method

A clear line from request to release decision.

I connect business intent, system behavior, change impact, test evidence, and delivery decisions so banking change is understandable, buildable, and safe to release.

  1. 01

    Clarify

    Separate the business objective, policy intent, user action, and decision owner.

  2. 02

    Define

    Specify workflow, rules, data, validations, exceptions, and acceptance criteria.

  3. 03

    Validate

    Trace requirements into UAT, defects, retests, regression, and sign-off evidence.

  4. 04

    Control

    Carry unresolved risk, release gates, and production verification into a clear decision.

Experience snapshot

Banking delivery experience since 2019.

Full experience

Apr 2023 - Present

Hitachi eBworx

Business Analyst

Support banking system enhancements from requirement clarification through testing, defect triage, production verification, and post-release follow-up.

Loan OriginationBusiness CreditRetail BankingFX Dealing

Sep 2019 - Apr 2023

Hitachi eBworx

Associate Business Analyst

Built a foundation in banking requirement documentation, test execution, defect control, audit evidence, and post-go-live support.

Requirement DocumentationUATDefect ManagementProduction Support

Career conversations

Banking BA, Credit Operations, and Financial IT roles.

For opportunities or case-study discussion, email or LinkedIn is the best starting point.

Contact Tan Ze Xiang